In our fast-paced, tech-driven world, communication has become faster but often lacks depth. While emails, texts, and social media keep us constantly connected, they don’t always make us feel understood. So, what went wrong—and how can we fix it, especially at work?
The Communication Struggle
Digital communication, while convenient, often strips away important non-verbal cues like tone, body language, and facial expressions. Without these cues, it’s easy for messages to be misinterpreted. Another issue is that we often communicate from our own perspective, assuming others think like us. This can lead to friction in teams, where differing communication styles go unrecognised.
Enter DISC: A Tool to Reconnect
The DISC model categorises behaviour into four types—Dominance (D), Influence (I), Steadiness (S), and Conscientiousness (C)—offering insights into communication preferences. Here’s how DISC can help improve interactions:
- Understanding Different Styles
Each DISC type has a preferred communication style. D-types, for example, prefer direct, results-oriented conversations, while S-types value calm and supportive discussions. Recognising these differences allows you to tailor your approach to better connect with others.
- Adapting to Others
Instead of expecting everyone to communicate the same way you do, DISC encourages flexibility. A D-style leader, for instance, may need to slow down and offer more detailed explanations when working with C- or S-types, who prefer thoughtful, structured conversations.
- Boosting Emotional Intelligence
DISC also enhances self-awareness, helping you understand how your communication style affects others. This insight can improve your active listening and help you respond in ways that resonate better with your colleagues.
- Resolving Conflicts
Many workplace conflicts stem from miscommunication. DISC helps uncover the root cause—often a clash of communication styles rather than a disagreement over values. Understanding these differences can lead to better conflict resolution and more harmonious working relationships.
Bringing Back the Human Touch
While technology will always be a part of our lives, tools like DISC can help us bring back the art of meaningful communication. By appreciating how others express themselves, we can build stronger connections and restore true human interaction. Real communication is about more than just sending a message—it’s about making sure that message is understood.
Though the art of communication may seem lost in today’s digital age, DISC offers a way to bring it back by helping us understand and adapt to each other’s styles. This opens the door to deeper, more meaningful connections that go beyond the limitations of digital communication.
Ready to Improve Communication in Your Workplace?
If you’re looking to reconnect and enhance communication within your team, DISC can transform your dynamics and foster stronger connections. Reach out to us today to learn more about our DISC assessments and training.
By Katrina Stephenson
Master Certified Practitioner in DISC & Motivators | Helping Organisations Unlock Their Human Potential | Director at CrossCheck | Transformational Architect for People in Business
September 19, 2024
📞 Call: 02 8883 1477
✉ Email: contact@crosscheck.com.au
🌐 Visit: crosscheck.com.au
Let’s bring back the human touch to your workplace communication!
